3 Benefits of Working with an Online Law Firm
Apr 27, 2021 06:16 AM EDT
In the past decade alone, several industries that were once staunchly brick-and-mortar-based have moved online. You've seen it most recently in the trends toward online schooling and online food delivery services. Before that, online banking made its push to become the dominant way people manage their money. And going back further, online retail attracted a sizeable share of casual shoppers.
It makes sense that the legal industry would follow suit. Especially now, as the world reels from uncertainty amid a global pandemic, more people, when given a choice, prefer to avail themselves of services at a safe, remote distance. Why should legal services be any different?
But moving online wasn't just an inevitable by-product of advancing technology. As it turns out, there are several advantages to working with an online law firm as opposed to a traditional brick-and-mortar firm. In this article, let's explore three of those benefits.
It's no hyperbole to say that COVID-19 changed everything. Among other things, it made people re-evaluate the need for in-person consultations. Because of social distancing measures and lockdown laws, people demanded a virtual way to conduct their business that was safe and contactless.
Online law firms provide that safety. Take, for instance, Axess Law - an online legal service provider centred on efficiency, transparency and tech-friendliness. Because their services are contactless and remote, they're able to provide a safe environment for all clients, including immunocompromised people and older adults. The pandemic may be nearing its end (fingers crossed), but expect people to continue demanding safe, virtual services.
One of the limitations of a traditional law firm is working hours. It isn't feasible to keep the lights on 24/7 on the odd chance the phone might ring. However, online law firms can do precisely that.
They are available to clients any time of the day, any day of the week, making them an accessible choice for people with alternative schedules, irregular working hours or late-night emergencies.
Online law firms are also accessible in the sense that they don't require physical attendance. You can work with real lawyers with legal experience from the comfort of your own home. For people with disabilities, working parents, caregivers, etc., this kind of accessibility is a big step forward.
Finally, one thing clients love about online law firms is their built-in transparency. Miscommunication among clients and legal experts isn't uncommon with traditional law firms; opaqueness is a real problem with messaging, pricing, and lines of communication.
The best online legal services - like virtual real estate lawyers, personal will lawyers, etc. - function completely transparently. They provide clear, flat/predetermined rates. Their websites eschew confusing legal jargon for straightforward, client-facing messaging. And their lines of communication are easy to use and accessible. Every step of the client's journey is unambiguous.
There are several other advantages of working with a virtual law firm - these are just the three most apparent. As the world moves increasingly online, expect to see online legal services skyrocket in popularity. The results have been roundly positive thus far, both for firms and clients.